faq


Do check out our instagram for reviews, feedbacks and how-tos! If you have further enquiries or special requests, feel free always to contact us and we will be there to assist you!


 

Hi, I am interested in your beauty treats! How soon can you get them to my doorstep?

We are very excited to deliver your products as soon as possible. We make them fresh. Let me share our process

Order

Orders will be collated every Tuesday.

Blending

All blends will be freshly made every Monday to Wednesday.

P.S Crafted by hand with precision & love.

Delivery

Delivery will be between Thursday to Sunday.

We do our best to deliver every Thursday & Friday. If it is not possible, we hope it will reach by Sunday.

Ie. If you order on Tuesday, you will receive your goodies the same week.

If you order on Wednesday, you will receive your goodies by the following weekend.

P.S Delivery is by courier as products are stored in glass & are extremely precious. We must ensure that it’s handled with care.

 


How long can my products last?

Best used within 3 months. Keep it in cool and dark area.

A little tip: Store your treats in the fridge for longer shelf life, especially La Vie En Rose face scrub.

 


 

What products should I use for my skin type?

Our recommendations is based on properties of each product and effectiveness based on customer's successful feedback

Dry/Normal

We recommend our best sellers Misty Rose Geranium & Queen Frankie Rose.

Normal/Combination
Misty Rose GeraniumQueen Frankie Rose & Calm My Skin. This combo is great for healing & repairing the skin. Calm My Skin can also be used as a spot treatment for acne.

P.S Our customers love this combination as it helps to balance & brighten the skin, reduces scarring, control sebum production and tackle acne!

Combination/Oily

If your skin is very oily, Beat The Heat will help to control sebum production. Else, you may consider Misty Rose Geranium as a toner. Top it off with Calm My Skin for oil control. You can also add Queen Frankie Rose to your arsenal.

Hormone-related

Customers love Beat The Flush & Calm My Skin and experience lesser breakouts during their hormonal periods!


Do check out our instagram for reviews, feedbacks and how-tos! If you have further enquiries or special requests, feel free always to contact us and we will be there to assist you!